100% Satisfaction, Guaranteed.

Customer satisfaction is our #1 priority.

Product Warranty (12-month)

Eligible to all products* , all orders

Eligible to all customers, in in all regions

Within 12 months of purchase

One-time exchange | T&C Apply*

Same value or lesser value items applicable if returned/exchanged product is discontinued.

*We offer a 12-month warranty of CUSVA-branded products, excluding Screen Protector and Camera Lens Protector, and other branded products purchased from our website/App for all Members. Within 12 months from the date of original purchase, if you discover a fault with your item(s), simply contact us with a description summarising the issue and a photo/video clearly showing the defect, and one-time replacement of the same product can be arranged fully at our cost during the warranty period. CUSVA reserves the right on the final decisions.

Simply Contact Us today, or use our live chat, our customer support team is here to help.