Delivery
Standard Australia Delivery
FREE SHIPPING FOR ALL AUSTRALIA DOMESTIC ORDER OVER AU$30
Standard postage (Australia Post Standard Parcel)
Standard delivery will take 7 – 10 business days to arrive for customers in Australia Metro areas. And 10 – 14 business days for customers in WA, NT and regional areas across the country.
Express Delivery
If Express Delivery is available for your order – we'll let you know on the checkout page. Express delivery will take 1 –3 days to arrive for customers in Australia Metro areas and 2 - 4 days for customers in WA, NT and regional areas across the country.
In Store Collect
Simply place your order online and select Collect at Store. Wait to hear from us. You will receive an email confirming your order is ready to collect. Please note that In Store Collect is currently available in our store in Brisbane only.
Do you deliver internationally?
FREE SHIPPING FOR INTERNATIONAL ORDER OVER AU$100
We do offer worldwide shipping. Standard delivery will take 7 – 23 business days to arrive for customers worldwide. Express delivery will take 3 – 7 days to arrive for customers worldwide. Delivery time is not guaranteed for Standard Shipping as there are lot of factor affecting its speed and thus we would suggest Express Shipping if there is a date that you would like to meet. The above are estimated time required by the postal service and does not include the processing time of the Customs in the destination country. In some cases the local Customs office of your country may require additional documents and time to have your package cleared, and this may also cause further delay on the delivery.
How do I track my order?
Sign in to your Account (the one that you made your order with) and click on "Track Order". In some instances, carrier's tracking information may only be available in 1-2 business days after the order is shipped.
How long will you dispatch my order?
Orders placed using our standard shipping will be processed within 3-4 business days. Please allow extra time for your order to be processed during public holidays and busy periods. Customs and Postal Service may also require extra time to work on the processing / delivery during peak season or before major festivals (e.g., Valentine’s Day). For details on public holidays in the destination country, please refer to the local government website. Please also note that delays may occur as a result of pending payment authorizations.
Import Taxes & Duties
Some countries may require import tax, duties and related Customs fees for the imports, and the cost is not covered in payments you made to us. These charges, if applicable, are determined and charged by the Customs office of the destination country. For further details of charges, please contact your local Customs office directly.
Still have questions? Contact us anytime.